One bill, no fuss
Add the costs of your public EV charging with ChargeNet to your Electric Kiwi bill, instead of charging your credit card
Linking your accounts is easy.
In your Electric Kiwi app select ‘more’, choose ‘ChargeNet’ then enter a couple of details.
Hit the road
ChargeNet’s network has more than 280 rapid charging points around the country, with more on the way.
Check out their website for EV chargers in your neighbourhood, as well as the current pricing.
Download the ChargeNet app
With this handy app you can:
- Find charging points and check their availability
- Check charging prices
- Activate and monitor charging sessions
- View your charging history
How to charge
- Find a charging point
- Plug in your vehicle
- Start your session via the app, QR code or fob
- Monitor your charging session via the app
- Unplug and move your car as soon as you’re done to avoid overstaying fees
The ChargeNet network is continually growing. For an up-to-date list of ChargeNet chargers and their locations visit the ChargeNet map.
Yes, to use the ChargeNet network with Electric Kiwi you will need to first have a ChargeNet account. Creating a ChargeNet account is simple, free and only takes a few minutes. To create your account, click the ‘Sign Up’ button on their website. Then head to the EK app to link your accounts.
Your total ChargeNet EV charging sessions for the relevant billing period will be shown on the second page of your EK bill.
If you need specific timings and KWh rate breakdowns of your charges, check your ChargeNet app.
Any positive credit on your ChargeNet account will be used first (and will not be shown on your Electric Kiwi bill). Orders for an RFID fob and charging sessions at private or excluded chargers will be charged directly to your ChargeNet account, rather than your bill with us.
When charging your EV at a ChargeNet point you’ll be charged at the ChargeNet rates, rather than your usual rate for electricity usage with Electric Kiwi. The rate for your charge will be shown on the ChargeNet app at the time of charge or at app.charge.net.nz.
Any positive credit on your ChargeNet account will be used first. Only your outstanding balance will appear on your Electric Kiwi bill.
As more Kiwis go EV, we want to make charging simple and accessible for our customers. ChargeNet has a nationwide network in New Zealand and offers a great service, so it was a bit of a no-brainer for us to link up with them.
The majority of EVs can be charged at ChargeNet points with no issues, though some brands like Teslas will require an extra adaptor. If you’re not sure, your best bet is to contact ChargeNet directly.
If you have any concerns around how your ChargeNet charges are shown on your Electric Kiwi bill, feel free to reach out to us directly. We’d recommend first checking your ChargeNet app for the specific billing period of your Electric Kiwi bill - as any ChargeNet charges outside that period will be included on an earlier or later bill.
In the unlikely event of an emergency like an earthquake, shut down the charger by pushing the red emergency button located at the base of the machine (if it’s safe to do so).
ChargeNet machines are designed to shut down if there is significant damage to the charging cables or connectors. Please don’t use the emergency button unless there is a genuine emergency.
If you need to reach ChargeNet urgently their 24-hour support centre can be reached on 0800 224 274.
Just drop our team a line on live chat and we’ll get that sorted for you ASAP. You’ll still be able to see your charge history in the ChargeNet app.
There are some more frequently asked questions on the ChargeNet website. If you’re still stuck, we’d recommend reaching out to ChargeNet directly.