Stay connected

Even when you're abroad.

No setup or extra headaches. It kicks in as soon as you hop off the plane.

Bring your NZ plan with you for $8/day in over 100 destinations.

Roaming info

No extra setup, we've got you sorted - in these countries your $8/day roaming springs into action as soon as you use data, send a text, or make a call abroad.

Full list of destinations:

A

Australia

Anguilla

Antigua & Barbuda

Argentina

Aruba

Austria

Barbados

B

Belgium

Bermuda

Brazil

British Virgin Islands

Bulgaria

C

Canada

Cayman Islands

Chile

China

Colombia

Cook Islands (additional $1.15/min to receive calls^)

Costa Rica

Cote D'Ivoire (Ivory Coast)

Croatia

Cyprus

Czech Republic

D

Denmark

Dominica

Dominican Republic

E

Ecuador

El Salvador

Estonia

F

Fiji (additional $1.15/min to receive calls^)

France

G

Germany

Ghana

Greece

Grenada

Guatemala

Guernsey (covered by UK)

Guyana

H

Haiti

Hong Kong

Hungary

I

India

Indonesia

Ireland

Isle of Man (covered by UK)

Israel

Italy

J

Jamaica

Japan

Jersey (covered by UK)

K

Kenya

L

Latvia

Liechtenstein

Lithuania

Luxembourg

M

Macau

Macedonia

Malaysia

Malta

Mexico

Mongolia

Montenegro

Montserrat

Morocco

N

Nauru (additional $1.15/min to receive calls^). Covered by Digicel Fiji.

Nepal

Netherlands

Norway

P

Panama

Papua New Guinea (additional $1.15/min to receive calls^)

Peru

Philippines

Poland

Portugal

Puerto Rico

Q

Qatar

R

Romania

S

Samoa (additional $1.15/min to receive calls^)

San Marino

Saudi Arabia

Serbia

Singapore

Slovakia

Slovenia

South Africa

South Korea

Spain

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Sweden

Switzerland

T

Taiwan

Thailand

Tonga (additional $1.15/min to receive calls^)

Turkey

Turks & Caicos

U

United Arab Emirates

United Kingdom

United States

Uruguay

V

Vanuatu (additional $1.15/min to receive calls^)

Vatican

Vietnam


Max speeds limited to 300kbps
Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Montserrat, Morocco, Cayman Islands, Cyprus, Dominica, Grenada, Saint Kitts and Nevis, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Guyana, Turks & Caicos, Jamaica.

For the destinations listed below, the following calling and text roaming rates apply:

  • $3.45 per minute to call anywhere in the world**
  • $1.15 per minute to receive any call
  • $0.91 a text sent to anywhere in the world**

**Does not include premium or satellite numbers.

To use roaming data in these destinations, you’ll need to purchase a 500MB Roaming Add-on for $57. You’ll be prompted to do this in the welcome text we send you when you arrive in your destination. The data pack will give you access to 500MB of roaming data for 30 days. Just drop us a line ahead of time if you'd like to set this up before you go.


Destinations included in the $57 Roaming Add-On:

Afghanistan

Albania

Algeria

Angola

Armenia

Bahamas

Bangladesh

Belarus

Belize

Benin

Bolivia

Botswana

Brunei

Burundi

Cambodia

Cameroon

Congo

Democratic Republic of the Congo

Egypt

Faroe Islands

Finland

French Guiana

French Polynesia

Gabon

Gambia

Georgia

Gibraltar

Greenland

Guadeloupe

Guam (Northern Mariana Islands)

Guinea Bissau

Guinea Conakry

Honduras

Iceland

Iraq

Jordan

Kazakhstan

Kiribati

Kosovo

Kuwait

Kyrgyzstan

Laos

Liberia

Martinique

Moldova

Mozambique

Myanmar

Nicaragua

Nigeria

Oman

Pakistan

Palestine

Paraguay

Rwanda

Sierra Leone

Solomon Islands

South Sudan

Sri Lanka

Sudan

Tajikistan

Timor Leste

Uganda

Uzbekistan

Yemen

Zambia

Zimbabwe

Though data is not available in these countries, the charges for calls and texts are as below:

$3.45/min to make calls (excluding premium numbers); $1.15/min to receive calls; 91c to send texts (excluding premium numbers)

No data countries

Azerbaijan

Bhutan

Bosnia & Herzegovina

Cape Verde

Cuba

Djibouti

Equatorial Guinea

Lebanon

Lesotho

Maldives

Mali

Mauritius

Namibia

New Caledonia

Niger

Sao Tome and Principe

Seychelles

Suriname

Tanzania

Trinidad & Tobago

We're unable to provide any service in the below countries:


American Samoa

Andorra

Bahrain

Burkina Faso

Central African Republic

Chad

Comoros

Eritrea

Ethiopia

Falkland Islands

Iran

Libya

Madagascar

Malawi

Marshall Islands

Mauritania

Mayotte

Micronesia

Monaco

Netherlands Antilles

Niue

North Korea

Palau

Pitcairn

Reunion

Russian Federation

Saint Helena

Saint Pierre and Miquelon

Senegal

Somalia

Swaziland

Syria

Togo

Tunisia

Turkmenistan

Tuvalu

Ukraine

Venezuela

Wallis and Futuna

Western Sahar

When roaming in Fiji, Cook Islands, Western Samoa, Vanuatu, Tonga and Papua New Guinea it costs $1.15 per minute to receive calls on your device. Calls rounded up to next whole minute. In most cases it's best for you to call your family and friends. Nauru is covered by Digicel Fiji.​​

Make sure to turn your devices Network Search mode to Auto

  • On Android devices => Settings > Connections > Mobile Networks > Network Mode > Select 5G/4G/3G/2G (auto connect)
  • On iPhones => Settings > Mobile Data > Network Selection > Turn on ‘Automatic’

Kiwi Mobile leverages the 2Degrees network. Details of the networks that provide roaming networks for 2Degrees overseas can be found on their website.

  • Double check that you are travelling to one of our 100+ Daily Roaming destinations where you can use with your NZ plan for just $8/day.
  • If you aren’t in a Daily Roaming destination, choose to text rather than call; or use WiFi Calling
  • Limit potentially high data usage apps like sending emails, browsing social media and streaming music; this is where most of your roaming costs may come from. You can disable data usage for certain apps in your mobile's settings before you go.
  • Make use of free public WiFi where available
  • When WiFi is available, use WiFi Calling
  • Download maps and online documents before you travel so you don't have to use data to access them when you arrive
  • If it’s cheaper to make a call from your destination than to receive a call, we suggest asking your friends, family and colleagues to send you a text and let them know you’ll call them back whenever possible

All calls will be charged on a per minute basis and will be rounded up to the next whole minute. Please note that all roaming rates are GST exempt.

Rate – Per MMS or SMS (as applicable)

Calling

$5.05 per minute*

Receiving calls

$1.15 per minute*

Sending texts

$0.91 per text

Data

Data roaming is not available

* All calls charged on a per minute basis and rounded up to the next whole minute. Cruise ship and In-flight roaming rates exclude calling and texting premium rate and satellite phone numbers. Roaming is not available on all vessels or aircraft, please check availability with your cruise or flight provider.

If you have a device that is compatible with HD Mobile Calling or WiFi Calling, you may also be able to use calling/texting services on WiFi Calling and be charged at your standard call rates.

Just a heads-up—some countries, like the USA and Australia, are shutting down their 3G networks. In Australia, all 3G networks will be off as of 28 October 2024. If your phone isn’t up-to-date, you might not be able to use voice services while roaming. To avoid any hassles, make sure your phone supports VoLTE roaming before you go.

Full terms and conditions for roaming with Kiwi Mobile can be found at electrickiwi.co.nz/legal/mobile/roaming