Payments
Flexible Billing Timeframes
With Electric Kiwi you can choose to pay monthly, fortnightly and even weekly to suit your lifestyle.
Any new customer who signs up with Electric Kiwi will default to a fortnightly direct debit from either your bank account or credit/debit card.
After you have received your first bill you will then have the flexibility to change how often you pay your bill and you can even choose the day of the week or month when the money leaves your account!
How to change when I pay?
Changing when you pay is easy. Just use the app or log in to your online account and head to 'When you pay' on the account screen to update your billing frequency.
Stay Ahead Billing
Turn Stay Ahead on and your account will top-up automatically when your balance reaches $0.00. You set the top-up amount at $50 or greater and we do the rest. Stay Ahead has the added benefit of zero fees (that's right - no surcharges!) across both direct debit and credit card payments.
Instant Payments and Balance Alerts
You can also make instant payments to keep your account in credit, or set a balance alert and we'll notify you when your unbilled charges go over the amount you've set.
If you need a hand or have any other questions please jump on Live Chat.