Support Agencies

Here are some helpful links for you

Need a bit of extra support?

• You might be able to get help from Work and Income or another community support service. You can give them a call on 0800 559 009, or head over to workandincome.govt.nz to see what’s available.

Keen for some budgeting tips?

• If things are a bit tight, a free budgeting chat could really help. The team at MoneyTalks are super friendly and know their stuff. You can give them a buzz on 0800 345 123, flick a text to 4209, or check them out at moneytalks.co.nz.

Change when you use power to save

• By changing when you use your power to off-peak hours you can make savings on your power bill. For more info and some tips on how you can do this read this blog.

Making a complaint

We’re here to help and always keen to make things right. If something’s gone wrong or you’re not happy with our service, reach out — we’d love the chance to sort it out with you directly.

Of course, if we can't resolve things together, you're always welcome to contact Utilities Disputes.

Utilities Disputes:

• Website: www.udl.co.nz
• Email:  info@utilitiesdisputes.co.nz
• Phone: 0800 22 33 40
• Fax: 0800 22 33 47
• Post: PO Box 5875, Wellington 6140 Freepost 192682

If you need a hand or have any other questions please jump on Live Chat.