Consumer Care
Here at Electric Kiwi, we are committed to delivering great customer service.
We were born out of a mission to do things better. We treat our customers with fairness, transparency and provide proactive support.
Find out more about our approach to consumer care.
Other contact options
Send us a message with your query and we will get back by email.
You can send us a message on Facebook
If you would prefer to talk on the phone, let us know and we'll get back to you between 9am-5pm on weekdays.
EK's AI Assist
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About us
On a mission to make it better.
How mobile data pricing works
Getting the most bang for your buck.
Mobile switching explained
How we make it simple for you.
Family plan
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