Current Promotional Terms and Conditions
Electric Kiwi is currently running these promotions.
- General competition and giveaway terms
- Add broadband and win a Samsung S24
- Win 1 of 10 Prezzy Cards
- Be in to win Milly’s Car (Plus a Cheeky $1000!)
- Pinky Promise Broadband Offering
- $100 Account Credit with Kiwi Mobile Sign-Up
- $50 Account Credit with Kiwi Mobile Sign-Up – Highlanders Promotion
Please see our prior promotional terms and conditions page for our previous offers.
1. General competition and giveaway terms
Effective from 1 August 2024
Promotion
1.1. By participating in any competition or giveaway advertised by Electric Kiwi on its website, Instagram or Facebook page and/or other social media channels, radio, TV, online or in any other channel you are deemed to have accepted these general terms and conditions.
1.2. These general terms and conditions are subject to any additional terms and conditions for the competition. The additional terms and conditions will prevail in the event of a conflict with any of these general terms and conditions.
1.3. All competitions are not sponsored or endorsed by any platforms like Facebook or Instagram unless clearly stated otherwise. By entering, you release any advertising platforms from all liability related to Electric Kiwi competitions.
1.4. Unless stated otherwise, only Electric Kiwi customers can enter. Specific competitions may be for certain customer segments, which will be detailed in the competition announcement. Employees of Electric Kiwi as well as their agents, contractors, consultants, and families, are not eligible to enter.
1.5. To enter, follow the instructions in the competition advertisement by Electric Kiwi.
1.6. To be eligible to win certain competitions, you must be a New Zealand resident, 18 or older, and meet any other specified requirements.
1.7. The competition’s opening and closing dates will be specified in its advertisement, which could be on social media, on TV, etc.
1.8. Electric Kiwi is not responsible for late, lost, or misdirected entries or technical issues that delay or prevent entry.
1.9. All entries become the property of Electric Kiwi and will not be returned.
1.10. Winners will be drawn as specified in the competition advertisement, and prizes will be distributed as advertised. Electric Kiwi accepts no responsibility for any prize winner's enjoyment of the prize or any other costs and expenses related to the prize (including any travel-related costs, unless otherwise specified in the competition advertisement).
1.11. Entries must not contain offensive, inappropriate, or unlawful content.
1.12. Electric Kiwi will try to notify winners by email, social media, text, or phone. If we can't reach a winner within three days, we may select a new winner. We might also use other ways to contact winners.
1.13. Prizes can't be transferred, exchanged, or turned into cash. Electric Kiwi isn't responsible for any lost or destroyed entries or prizes.
1.14. By accepting the prize, winners agree to be photographed and/or interviewed, and for their name, city, entry, photos, and interviews to be used by Electric Kiwi for promotional purposes without compensation. This can include Electric Kiwi’s website, direct and social media.
1.15. Electric Kiwi’s decisions about the competition are final, and no correspondence will be entered into.
1.16. Electric Kiwi reserves the right to cancel or amend these terms and any challenge instructions without notice.
1.17. Electric Kiwi is not liable for any issues arising directly or indirectly from the competition, as permitted by law.
1.18. Any personal information collected will be managed according to Electric Kiwi’s Privacy Policy. You have the right to access, update, and correct your information.
2. Add broadband and win a Samsung S24
Effective from 26 March 2025
Promotion
2.1. Selected Kiwi Mobile customers as of 25th March who sign up to broadband with Electric Kiwi before 30th April 2025 go into the draw to win 1 x Samsung S24.
2.2. To be eligible for this offer:
- You must be a Kiwi Mobile customer as of 25th March 2025
- You may not have had broadband with Electric Kiwi previously
- You must already have fibre installed at your address
2.3. This offer is in place until 30 April 2025.
2.4. Winner will be randomly drawn on 1 May 2025.
2.5. Winner will be notified via email.
2.6. If any of the prizes become unavailable for any reason, Electric Kiwi reserves the right to replace or substitute the prize with an item of similar or equal value.
2.7. Winners will be notified within 7 days of the random draw, via email. If we can’t reach a winner within 3 days, we may choose another winner.
2.8. Delivery arrangements will be discussed and agreed directly with the winners via email. Electric Kiwi will endeavour to arrange delivery of the prizes to each winner.
2.9. Prizes are not refundable or redeemable for cash. Electric Kiwi takes no responsibility for prizes that are lost or destroyed.
2.10. Electric Kiwi’s decisions about the competition are final, and no correspondence will be entered into.
2.11. Electric Kiwi reserves the right to cancel or amend these terms without notice.
2.12. Electric Kiwi is not liable for any issues arising directly or indirectly from the competition, as permitted by law.
2.13. Any personal information collected will be managed according to Electric Kiwi’s Privacy Policy. You have the right to access, update, and correct your information.
3. Win 1 of 10 Prezzy Cards
Effective from 26 March 2025
Promotion
3.1. Selected Kiwi Mobile customers as of 25th March who sign up to broadband with Electric Kiwi before 30th April 2025 go into the draw to win 1 of 10 $100 Prezzy Cards.
3.2. To be eligible for this offer:
- You must be a Kiwi Mobile customer as of 25th March 2025
- You may not have had broadband with Electric Kiwi previously
- You must already have fibre installed at your address
3.3. This offer is in place until 30 April 2025.
3.4. Winners will be randomly drawn on 1 May 2025.
3.5. Winners will be notified via email.
3.6. If any of the prizes become unavailable for any reason, Electric Kiwi reserves the right to replace or substitute the prize with an item of similar or equal value.
3.7. Winners will be notified within 7 days of the random draw, via email. If we can’t reach a winner within 3 days, we may choose another winner.
3.8. Delivery arrangements will be discussed and agreed directly with the winners via email. Electric Kiwi will endeavour to arrange delivery of the prizes to each winner.
3.9. Prizes are not refundable or redeemable for cash. Electric Kiwi takes no responsibility for prizes that are lost or destroyed.
3.10. Electric Kiwi’s decisions about the competition are final, and no correspondence will be entered into.
3.11. Electric Kiwi reserves the right to cancel or amend these terms without notice.
3.12. Electric Kiwi is not liable for any issues arising directly or indirectly from the competition, as permitted by law.
3.13. Any personal information collected will be managed according to Electric Kiwi’s Privacy Policy. You have the right to access, update, and correct your information.
4. Be in to win Milly’s Car (Plus a Cheeky $1000!)
Effective from 31 March 2025 post promotion of the challenge on social media.
Promotion
4.1. Share your drawing of a fun picture of you in Milly's car (featured in the latest Kiwi Mobile advertisement) and include the caption “Give Kiwi Mobile a Go!”. The favourite entry as judged by Electric Kiwi will receive Milly’s actual car from the ad, and a $1000 cash prize.
4.2. Entries must be submitted by midnight on the 17/04/25 to be eligible to win.
4.3. To enter, take a photo of your drawing and tag Kiwi Mobile. This can be via Facebook, Instagram or TikTok, either by posting on your own social media and tagging Kiwi Mobile, or replying directly to one of our posts and tagging Kiwi Mobile.
4.4. Entrants must be aged 12 years or younger at the time of competition.
4.5. Participants must create and submit an original drawing that meets the entry and other criteria specified in the challenge instructions, including submission period for the challenge, the specified time limit and any format instructions.
4.6. The drawing must not contain offensive, inappropriate, or unlawful content.
4.7. There are no limits to the number of drawings that a participant can submit.
4.8. Each participant warrants to Electric Kiwi that:
- their drawing does not infringe on any copyright or privacy laws, or rights of any third party; including but not limited to, copyright, trademarks, trade secrets, privacy, publicity, personal, confidentiality or proprietary rights;
- their drawing has not been submitted for any other competition, promotions or any other commercial use;
- they have complied with the entry and other criteria as advised in the challenge instructions;
- in relation to their drawing, they have and will comply with all applicable laws and regulations, including without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.
4.9. Each participant agrees to indemnify Electric Kiwi against any third party claims in connection with a failure by them to comply with these terms.
4.10. Each participant agrees that they are fully responsible for each drawing they submit, and are fully responsible for any equipment, materials, licences, or other costs required for or associated with each such entry. To the fullest extent permitted by law, Electric Kiwi excludes any liability, or any costs borne by the participant in submitting their entry.
4.11. By submitting an entry, each participant grants Electric Kiwi a non-exclusive, royalty-free, worldwide license to use, reproduce, reprint, repost, distribute, perform, and display the drawing for any commercial and promotional purposes without any correspondence or notification.
4.12. Electric Kiwi will try to notify winners by email, social media, text, or phone. If we can't reach you within three working days, we may choose another winner. We may also contact winners by other means.
4.13. Electric Kiwi is not responsible for lost or destroyed entries or prizes.
4.14. All decisions by Electric Kiwi regarding the competition are final and no correspondence will be entered into.
4.15. Electric Kiwi reserves the right to cancel or amend these terms and any challenge instructions without notice.
4.16. Electric Kiwi is not liable for any issues arising directly or indirectly from the competition, as permitted by law.
4.17. Any personal information collected will be managed according to Electric Kiwi’s Privacy Policy. You have the right to access, update, and correct your information.
5. Pinky Promise Broadband Offering
Effective from 10 April 2025 to 31 July 2025
Promotion
5.1. Free refurbished Netgear Orbi RBR350 modem for customers who join Electric Kiwi Broadband from 10 April 2025 selecting the Pinky Promise modem offer.
5.2. To be eligible for this offer:
- You must be a new Electric Kiwi Broadband customer.
- You must already have fibre installed at your address.
- You must intend to stay with us for a year.
5.3. You will receive a refurbished modem in good-as-new condition.
5.4. This is not a fixed term commitment or contract — we'll take your word for it. So there will be no penalties if you break your promise and exit early.
5.5. We reserve the right to withdraw or amend the offer or offer period at any time.
5.6. While stocks last.
5.7. This offer is in place until 31 July 2025.
5.8. Electric Kiwi Hardware Supply Terms apply (except in relation to payment).
6. $100 Account Credit with Kiwi Mobile Sign-Up
Effective from 14 April 2025 to 30 April 2025
Promotion
6.1. These terms apply to existing Electric Kiwi power or broadband customers who sign up to Kiwi Mobile between 11 April 2025 and 11.59pm on 30 April 2025 (“promotional period”).
6.2. This offer is not available to:
- Customers who have previously signed up to Kiwi Mobile.
- Customers who cancel and rejoin Kiwi Mobile during the promotional period.
6.3. This offer is only available once per Electric Kiwi account.
6.4. A $100 credit will be applied to your Electric Kiwi account within 30 days of your successful Kiwi Mobile activation.
6.5. The credit may be used to offset invoiced charges for any Electric Kiwi service (including power, broadband, or mobile).
6.6. The credit is not transferable or redeemable for cash.
6.7. Any remaining account credit at account closure will be forfeited.
6.8. We reserve the right to withdraw or amend the offer or offer period at any time.
6.9. We retain the right to determine whether a Kiwi Mobile sign-up is genuine and valid at our sole discretion. If deemed invalid, we may cancel the account credit at any time.
7. $50 Account Credit with Kiwi Mobile Sign-Up – Highlanders Promotion
Effective from 25 April 2025 to 15 May 2025
Promotion
7.1. These terms apply to customers who sign up to Kiwi Mobile between 25 April 2025 and 11.59pm on 15 May 2025 (“promotional period”) via the Highlanders promotional QR code/landing page.
7.2. This offer is not available to:
- Customers who have previously signed up to Kiwi Mobile.
- Customers who cancel and rejoin Kiwi Mobile during the promotional period.
7.3. This offer is only available once per Electric Kiwi account.
7.4. A $50 credit will be applied to your Electric Kiwi account within 30 days of your successful Kiwi Mobile activation.
7.5. The credit may be used to offset invoiced charges for any Electric Kiwi service (including power, broadband, or mobile).
7.6. The credit is not transferable or redeemable for cash.
7.7. Any remaining account credit at account closure will be forfeited.
7.8. We reserve the right to withdraw or amend the offer or offer period at any time.
7.9. We retain the right to determine whether a Kiwi Mobile sign-up is genuine and valid at our sole discretion. If deemed invalid, we may cancel the account credit at any time.
7.10. Three winners will also be drawn on 20 May, who will each receive a “Hulk” Highlanders jersey signed by either Fabian Holland, Jona Nareki, or Sean Withy - and a 2026 season pass.